Q.1
Do you deal with the government frequently?
Yes
Sometimes
No (the question ends here)
Q.2
Do you face any difficulties while contacting government agencies for their assistance?
Yes
No
Q.3
Do we need a centralized government call centre to enable us to get information from the respected government agencies?
Yes
No (the question ends here)
Q.4
What would be the ideal working hours for the centralized government call centre if the call centre is established?
During office hours (8.30 a.m - 5.30 p.m)
8.00 a.m - 10.00 p.m
24 hours