We understand the importance of paying customers having the opportunity to be proactive in the health care of their animals. We know that building strong relationships with our customers is important to the image we wish to maintain. For that reason we are offering this special incentive for our existing clients and new clients for their participation in our survey. In appreciation for your participation in this survey we will enter your name in our monthly drawing for a $50 gift certificate towards products or services at any of our three locations. It is our goal to continually provide you with the highest level of customer service in the pet care industry in Central Florida. Please be accurate and most of all, be true and fair in your responses. If you answer Excellent or Poor in any area of the survey, please list specific remarks in the comment field in question #10. We value our customer’s opinion. Dr. Kent & Annie Greer